Experience
Mar 2025 – Present
Engineering Head – AWS Quick Business Suite
Amazon
India
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Architected and deployed a multi-agent LLM orchestration platform for Quick Chat, improving business data quality by 50% within 3 months through advanced prompt engineering, agent routing, and evaluation frameworks, while achieving 30% lower inference costs via GPU-optimized SageMaker endpoints and Bedrock model selection.
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Led the GenAI transformation roadmap across AWS Quick Business Suite, replacing legacy anomaly detection and forecasting with transformer-based LLM solutions that reduced customer‑reported issues by 90% within 1 year, establishing QBS as a shared AI service platform serving multiple internal business intelligence products.
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Drove AI product strategy and technical roadmap for a 40+ member engineering and data science organization, defining agentic workflow architecture, LLM evaluation pipelines (task metrics, robustness, safety guardrails), and cross-product MLOps standards that accelerated time‑to‑production by 40%.
Apr 2019 – Mar 2025
Engineering Head – Receivables Tech India
Amazon
India
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Built and scaled an end‑to‑end document AI and automation platform for financial receivables, slashing manual effort by 30% through LLM‑powered document extraction, classification, and workflow orchestration across invoices, payment statements, and credit documents, supported by scalable annotation pipelines and data quality frameworks.
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Architected real‑time ML‑based financial risk profiling models leveraging internal transaction signals and external credit data to detect anomalies, boosting cash flow by 30% and reducing bad debt by 20% through production‑grade MLOps pipelines deployed on AWS SageMaker with automated retraining and drift monitoring.
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Led a 100+ multidisciplinary engineering, ML engineering, and data science team across multi‑city matrix environments, fostering a growth‑focused culture that achieved a consistent 4.5/5 manager satisfaction score while delivering multiple high‑impact BFSI automation products spanning lending operations, compliance, and financial decisioning.
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Established AI governance and model evaluation best practices for financial ML systems, implementing explainability frameworks, bias detection, and regulatory compliance guardrails that became organizational standards for responsible AI deployment in high‑stakes BFSI use cases.
Mar 2017 – Apr 2019
Sr. Technical Program Manager – India Advertising Technology
Amazon
India
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Achieved a 10x improvement in relevance metrics with proportional revenue growth by driving an India‑sponsored product optimization program that integrated advanced ML models into advertising systems, demonstrating deep understanding of ranking algorithms and production ML infrastructure.
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Doubled ML model efficiency for Indian advertisements by partnering with applied science and ML research teams to architect scalable feature engineering pipelines and optimize model serving latency, showcasing strong AI/ML platform optimization and cross‑functional research collaboration.
May 2008 – Mar 2017
Engineering Manager
Cisco
India
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Achieved a 10x improvement in relevance metrics with proportional revenue growth by driving an India‑sponsored product optimization program that integrated advanced ML models into advertising systems, demonstrating deep understanding of ranking algorithms and production ML infrastructure.
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Doubled ML model efficiency for Indian advertisements by partnering with applied science and ML research teams to architect scalable feature engineering pipelines and optimize model serving latency, showcasing strong AI/ML platform optimization and cross‑functional research collaboration.
Early Career (2001–2008)
Technical Roles
HCL Technologies & STMicroelectronics
India
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Progressed across software engineering roles at HCL Technologies and STMicroelectronics, building foundational expertise in embedded systems, C/C++ development, and large‑scale software delivery.
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Achieved a 10x improvement in relevance metrics with proportional revenue growth by driving an India‑sponsored product optimization program that integrated advanced ML models into advertising systems, demonstrating deep understanding of ranking algorithms and production ML infrastructure.
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Doubled ML model efficiency for Indian advertisements by partnering with applied science and ML research teams to architect scalable feature engineering pipelines and optimize model serving latency, showcasing strong AI/ML platform optimization and cross‑functional research collaboration.
Education
Dec 2023 – Jul 2024
Chief Technology Officer (CTO) Program – Organizational Leadership
Indian School of Business (ISB)
Hyderabad, India
2009 – 2011
Post–Graduate Diploma in Business Administration (PGDBA) – Marketing Management
Symbiosis Centre for Distance Learning (SCDL)
Pune, India
Undergraduate Degree
B.Tech. in Computer Science & Engineering
Institute of Engineering & Technology (IET)
Lucknow, India